DELIVERY TIME

The estimated delivery time is 1 to 5 days after order confirmation. During holidays and weekends, the delivery time is extended by the duration of non-working days.

DELIVERY METHOD

Delivery is made to the address provided by the customer during registration or when placing the order. If the customer is not home at the time of delivery, the package will be left at the nearest post office or the delivery service will contact the customer to arrange a convenient delivery time. The RockingRide online store is not liable for damages caused by longer delivery times or failure to deliver items that are not in stock.

SHIPPING COSTS

Shipping costs are charged according to the selected carrier's price list during checkout.

CARRIER

We deliver in cooperation with GLS, DHL, DPD, and UPS. The RockingRide online store reserves the right to choose a different carrier if it ensures more efficient order fulfillment.

EMAIL

After placing an order, the customer will receive an order confirmation email with a list of ordered items, the total price, and the recipient's address.

CONSUMER'S RIGHT TO WITHDRAW FROM THE CONTRACT

The option to withdraw from a purchase is intended for the consumer to verify whether the product meets their expectations. If not, they can always withdraw from the purchase. Therefore, if the customer is not satisfied with the purchased product, they may return it without providing a reason. The customer has the right to inform the seller within 30 days from the purchase or receipt of the product that they are withdrawing from the contract. The deadline starts one day after the product is received.

ORDER CANCELLATION

An order placed on the website can be canceled without additional costs until the customer receives an email stating that the order has been dispatched. The cancellation can be made via email at info@rockingride.com.

BE AWARE

Before signing the delivery receipt, please check if the number of packages matches the number indicated in the tracking information. Once the receipt is signed, the delivery service will not accept any complaints.

WE SHIP TO THE FOLLOWING COUNTRIES

If your country is not listed, please contact us at info@rockingride.com, for a custom quote.

Shipping costs and delivery times across Europe:

• Austria: Price €4.26, delivery time 3 days
• Belgium: Price €5.21, delivery time 3 days
• Bulgaria: Price €4.73, delivery time 4 days
• Czech Republic: Price €4.76, delivery time 2 days
• Denmark: Price €6.00, delivery time 3 days
• Estonia: Price €7.01, delivery time 4 days
• Finland: Price €7.29, delivery time 6 days
• France: Price €4.37, delivery time 3 days
• Greece: Price €5.92, delivery time 4 days
• Croatia: Price €5.40, delivery time 4 days
• Ireland: Price €6.56, delivery time 5 days
• Italy: Price €5.68, delivery time 3 days
• Latvia: Price €7.01, delivery time 5 days
• Lithuania: Price €5.61, delivery time 4 days
• Luxembourg: Price €7.16, delivery time 3 days
• Hungary: Price €5.12, delivery time 2 days
• Germany: Price €4.88, delivery time 3 days
• Netherlands: Price €5.86, delivery time 3 days
• Poland: Price €5.03, delivery time 3 days
• Portugal: Price €6.78, delivery time 4 days
• Romania: Price €5.66, delivery time 2 days
• Slovakia: Price €5.92, delivery time 2 days
• Slovenia: Price €2.99, delivery time 2 days
• Spain: Price €7.36, delivery time 3 days
• Sweden: Price €7.86, delivery time 4 days